phone repair shop

How To Fix an Unresponsive Phone Screen ?

phone repair shop

Is your phone’s touch screen not responding to touch? It can be frustrating especially when the touch screen is the only way for us to interact with our mobile phones. It can make you feel like you are locked out of your device. While some touchscreen issues require a visit to a phone repair shop, there are some easy troubleshooting steps that you can easily try at home to make your phone screen work smoothly again. 

 

To fix an unresponsive touchscreen, consider restarting your phone. Sometimes, the issues are minor and can be easily resolved with a simple restart. 

 

However, if it does not resolve the problem, you may consider removing the hard phone case and screen protector from your phone as it may interfere with touch screen sensitivity. If your phone screen has been exposed to moisture, turn it off and let it air-dry for a few minutes before using it again. 

 

It is also recommended to keep your phone’s screen clean and update to the latest software version. In case, these steps do not help resolve the problem, consider seeking professional help. 

Tips to Fix an Unresponsive Touchscreen by Phone Repair Shop Pros

Restart Your Device

The first step to fix an unresponsive touch screen is to perform a restart. Although it is very basic, most of the time, simply restarting can help resolve the problem. Phone repair experts explain that unresponsive touchscreen issues are caused by minor bugs and glitches, by restarting the device all the background processes that may be causing the issue are refreshed. 

 

To restart your device, hold the power button until the restart button appears on the screen. If you are unable to select the option from the screen, simply hold down the power button for a few seconds to forcefully power off, or in some phones, you may need to hold the volume button and power button together. After powering it off, wait for a while and start the phone again. See if it resolves the issue. If not, you may continue with the next step. 

Clean the Phone Screen

The experts recommend thoroughly cleaning the phone screen to ensure that it is not the dust, debris, or grime causing the unresponsive touchscreen issue. This one is very easy to rule out.. Therefore, if rebooting does not help resolve the problem, you may try cleaning the phone screen and see if it helps resolve the problem.

Remove The Screen Protector

Most people apply a screen protector on their phone’s screens as an added layer of protection against drops and impacts. We too recommend it to prevent damage. However, this same plastic sheet may prevent your touch signals from reaching the display, making your phone screen unresponsive. 

 

If your phone screen has not been properly responsive to touch, you may consider removing the screen protector to increase the response rate of a weak screen. It’s worth a shot! Although this does not guarantee a fix but might be a bit effective. 

Dry Off The Phone

Phone repair store experts explain that exposing your phone to moisture or liquid may also cause the touchscreen to become unresponsive. In such a case, drying off the phone thoroughly helps resolve the problem. 

Boot into Safe Mode

Sometimes, an app or a file that you may have downloaded causes the phone screen to become unresponsive. If that is the case, consider booting into safe mode since these apps do not load in safe mode.

 

If your phone starts working fine in safe mode, then there is some issue with the app or file you have downloaded. Start with recently downloaded files and start from there. 

Seek Professional Help

If none of the above-mentioned steps help fix the issue. It is advised to seek professional assistance from reputable phone repair shops like NoCo Cell Phone and Repair. The trained technicians can carefully diagnose the problem and recommend the best course of action to resolve the touchscreen not working issue. 

Conclusion

So these are some of the steps that you can easily try at home to fix the unresponsive touchscreen issues. In case this does not help, do not hesitate to take your phone to a reputed phone repair shop.

 

For more information, refer to the FAQ section below. 

Frequently Asked Questions

  1. How do I unfreeze my screen ?

If your phone screen is frozen, try restarting your device. Sometimes, simply restarting the phone can fix unresponsive touchscreen issues. It is also recommended to keep your phone screen clean. 

 

  1. What causes the touch screen to freeze ?

Common causes of a frozen touch screen are unresponsive apps, lack of available memory, and software issues. Restarting your phone or updating it to the latest software version can resolve the issue. 

 

  1. Can a broken touch screen be fixed ?

It depends on the severity of the damage and the device model. For a permanent solution, consider getting it replaced, or consult a professional for accurate assessment. 

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