For a campaign to be called successful, it is extremely important to receive a customer’s feedback or reply. In a sense, it is extremely important that it facilitates some sort of interaction. If you are a call center, this becomes more important as you do not often come face-to-face with people.

Here, missed call alert service or missed call solutions are among the most convenient and efficient ways to enhance interactivity for campaigns.

What is a Missed Call Solution?

A missed call solution is a way to help you get in touch with your customers more often. It allows you to send out automated calls to customers who might be interested in what you have to offer but haven’t yet made the decision to purchase from you.

Here, the customers who call you can just give a missed call. Your agent can then contact them based on their expertise and their need.

A miss call alert in India can be used for many different types of businesses, including:

-merchants who would like to reach new customers

-companies who sell things online and want their customers to know about new products or specials

-startups looking for funding

What is the Utility of Missed Call Solutions?

If you’re a marketer, you know how important it is to keep your phone number up-to-date. You’re letting people know where to reach you, and that’s an important part of getting them to respond to your messages.

But what if you’ve been out of touch with people for a while? Or maybe you just want to try something new in your marketing strategy—maybe you’ve spent years using just one number, or maybe you’re just not sure what would work best for the way your business works.

That’s where missed call alert service comes in! They can help you avoid missing calls by sending automated messages to those numbers that have been left off of your list. These messages will be personalized based on what information was available when they were called—so if someone has called several times before, they’ll get an automated message reminding them why they should still call now. And since these are automated, there’s no cost associated with using them!

Furthermore, it can be integrated with your existing number if you avail of the services of companies like Knowlarity. They also offer automatic call routing to reduce wait time and to ensure that every customer’s call is answered promptly.

Missed Call Solutions and Campaigns

In this, the businesses first start a toll free or virtual number. They ask the customers to give a missed call on that particular number for a specific purpose. This can be to check the balance, to vote for something, or any other factor.

When the customer gives a call, their number is saved in the company’s database.

Now, businesses get back to the customer to fulfill their service using SMS or call.

Also, this allows the company to send more alerts to the customer in the future.

This is often done by businesses because it is a highly interactive way of giving a miss call alert in India and it further meets the purpose of the call center. Moreover, these can also be used by political parties to know the mood of the people.

Missed call alerts can also be used by companies to know the feedback on their products. For example, a customer gives a missed call for feedback on a number earlier distributed by the company. In return, they receive a message asking for a reply with either 1 or 2. If the person presses 1, the product is good. If they press 2, the product is bad.

How Much Does it Cost?

Today there are several companies in the market that offer missed call alert service. They offer around-the-clock service with attractive prices. However, Knowlarity is among the best and the most efficient among them.

With Knowlarity, companies get various features like automated messages, real-time updates, and analytics dashboards. The dashboard allows the company and the agent to see the caller trends etc.

Also, the facility of auto-disconnect is available.

It is used by over 6,000 organizations in over 65 different countries across the world, including India. Its miss call alert in India is used by companies like Astrotalk, indiamart, Hyundai, and Unilever.